Individual hotel consulting for your success

For years, TUI has been measuring guest satisfaction and other satisfaction drivers through detailed customer surveys. Use our excellent data to analyze and improve your own performance.

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TUI GLOBAL HOTEL AWARD ANALYSIS

Regular comparison of your hotel performance against other hotels in the TUI Global Hotel Award Ranking and an evaluation of your five key performance drivers
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TUI GLOBAL HOTEL AWARD ANALYSIS PREMIUM

Regular comparison of your hotel’s performance compared to other hotels in the TUI Global Award Ranking and an evaluation of your six key performance drivers
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TUI BENCHMARKING ANALYSIS

Regular comparison of your hotel performance to competitors defined by you
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GUEST SATISFACTION ANALYSIS

Detailed evaluation of your hotel’s performance on the basis of the TUI survey, competitor benchmarking, original guest comments and strengths and weaknesses analysis
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GUEST STRUCTURE ANALYSIS

Analysis of guest socio-demographics, holiday motives and expectations as well as comparison with the destination
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MYSTERY CHECK

Review of your hotel performance from the customer’s point of view, preparation of a report with photo documentation and concrete recommendations for action