How to update your hotel content

Keeping your hotel content up to date helps showcase your property at its best and gives guests the confidence to book with the right expectations. By sharing accurate details, current facilities information and fresh imagery, hotels can highlight what makes them stand out, support guest satisfaction and reduce avoidable complaints or compensation claims.

Where TUI has a direct contract with the hotel, the hotel informs TUI via the below methods:

  • TUI GASP: Corrections to be proposed directly in Destimo
  • TUI UK&I: Please request a link to your hotel content by emailing Hotelier.Requests@tui.co.uk with the full name of the hotel, email address and name of person. A link containing your content will be sent to you.
  • TUI Nordic: Email corrections about facts and text to pim.support@tui.se and to share updated photos use picture@tui.se
  • TUI Belgium: Email requested changes to content@tui.be
  • TUI Netherland: Email requested changes to content@tui.nl

Where we sell a hotel via a bed bank contract, the hotel informs the bed bank.